NEAT Host / Hostess

EBSCO Industries is seeking an experienced Host / Hostess. This position is located at Neat Tasting Room & Bottle Shop, in Alys Beach Community, Florida. Neat is a unique bar and dining experience with a team service mentality. The Host / Hostess is one of the most important members of our service team. The persons applying for this job should be full of energy, have a positive outlook, and an aptitude for genuine hospitality.

Job Responsibilities

  • Focus on front entrance.
  • Providing our guests with a crisp, and warm welcome.
  • Anticipate guests’ needs and win their trust immediately.
  • Need to be very articulate, and warm.
  • Manage reservations on a first come first serve basis and using floor seating plan to insure smooth service.
  • Seat guest to appropriate table, using service technique.
  • Able to answer questions regarding the facility, and the property.
  • Provide a genuine and caring service approach to all guest.
  • Participate in resetting tables to allow faster turns.

Job Requirements

  • Experience as a host / hostess in Restaurant is desired.
  • Ability to perform basic math functions.
  • Experience managing a floor plan.
  • Strong communication skills.
  • Ability to maintain a calm professional demeanor during periods of stress

Essential Job Functions

  • Ability to stand for 8 hours
  • Ability to reach, bend, squat, carry plates, trays of glasses and lifts glass racks and boxes weighing up to 50 pounds up to 20 times per shift.
  • Ability to tolerate some exposure to smoke, steam, high temperatures, and humidity.
  • Strong interpersonal skills. Able to communicate with individuals from diverse backgrounds.
  • Organizational skills-Ability to be organized in a changing environment.
  • Outstanding organizational, interpersonal and communication (written and verbal) skills
  • Ability to read, speak, and write the English language
  • Ability to perform basic math skills Strong analytical and problem-solving skills

Preferred Skills

  • Computer / reservation system knowledge.
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