Alys Beach is seeking a Guest Services Amenity Access Attendant who will be responsible for guest and homeowner access to Alys Beach amenities.  This position will implement and maintain a service philosophy that adheres to the Alys Beach brand. There will be a $1,000 sign-on bonus for this position.

Job Responsibilities

• Greet and welcome owners and guests in accordance with the Alys Beach service standards
• Provide physical presence at Guest Services Office, Caliza pool, Beach Club and Beach access points to prevent unauthorized access, always maintaining a friendly, efficient and courteous manner
• Check credentials using Jonas computer system to ensure pool & beach patrons are authorized guests or owners
• Answer owner and guest inquiries about services, facilities, restaurants, transportation, entertainment, hours of operation, etc.
• Establish and maintain good communication and team work with fellow employees and other departments within Alys Beach
• Cross-train to learn all Guest Service Functions to offer the highest level of Guest Service.
• Adhere to all service standards for department
• Participate in and support Resort and company efforts toward sustainability and environmental initiatives as part of the company program
• Assist patrons with access to towels if needed
• Assist with housekeeping in the absence of attendant if needed
• Coordinate with Alys Beach Security for removal of unauthorized/disruptive persons from pool or beach area.

Job Requirements

• High school diploma or GED

Essential Job Functions

• May require lifting of up to 30 pounds
• Ability to perform basic math functions
• Excellent verbal and written communication skills
• Ability to work a flexible schedule including weekends and holidays
• Ability to work outside in all weather conditions
• Ability to stand for long periods of time
• Ability to walk on uneven and wet surfaces, climb stairs, ladders, ramps, etc.
• Remaining even tempered in stressful situations

Preferred Skills

• Experience in a luxury resort environment
• Experience in customer service positions
• Knowledge of Alys Beach and local area
• Knowledge of Jonas & Maestro computer systems